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Privacy Policy

Last updated: July 30, 2026

This Privacy Policy explains how The Seller’s Concierge (“we,” “us,” or “our”) collects, uses, and safeguards the information you provide through thesellersconcierges.com (the “Site”) and when you request a cash offer on your property.

Contents

  1. Information We Collect
  2. How We Use Your Information
  3. SMS/Text & Phone Communications (TCPA)
  4. How We Share Information
  5. Cookies & Tracking
  6. Your Privacy Rights
  7. Data Security
  8. Data Retention
  9. Children’s Privacy
  10. Changes to This Policy
  11. Contact Us

1. Information We Collect

When you submit a form or contact us, we may collect:

  • Contact information — name, phone number, email address.
  • Property information — property address, condition, and details about your situation and timeline.
  • Communications — messages, call recordings (where permitted by law), and texts you exchange with us.
  • Automatically collected data — IP address, browser type, device information, pages visited, and referring URLs, collected via cookies and analytics tools.

2. How We Use Your Information

We use the information you provide to:

  • Evaluate your property and prepare a cash offer;
  • Contact you by phone, text, or email about your inquiry and offer;
  • Respond to your questions and provide customer support;
  • Improve our Site, marketing, and services;
  • Comply with legal obligations and enforce our agreements.

3. SMS/Text & Phone Communications (TCPA Consent)

By submitting your phone number through our forms, you consent to receive calls and text messages (including via automated technology) from The Seller’s Concierge at the number provided regarding your property and offer. Consent is not a condition of any purchase. Message and data rates may apply. Message frequency varies.

You may opt out of text messages at any time by replying STOP, and you can request assistance by replying HELP. To be placed on our internal Do-Not-Call list, contact us using the details below. Opting out of marketing communications will not affect transactional messages related to a transaction already in progress.

4. How We Share Information

We do not sell your personal information. We may share it with:

  • Service providers who help us operate our business (e.g., CRM, title companies, attorneys, contractors) under confidentiality obligations;
  • Business partners or affiliated investors involved in evaluating or purchasing your property;
  • Legal authorities when required by law, subpoena, or to protect our rights.

5. Cookies & Tracking Technologies

Our Site uses cookies and similar technologies (including analytics and advertising pixels such as Google and Meta) to understand how visitors use the Site and to improve marketing. You can control cookies through your browser settings. Disabling cookies may affect Site functionality.

6. Your Privacy Rights

Depending on where you live, you may have the right to access, correct, delete, or restrict the use of your personal information, and to opt out of certain data sharing. Residents of California (CCPA/CPRA) and other applicable jurisdictions may exercise these rights by contacting us. We will not discriminate against you for exercising your rights.

7. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

9. Children’s Privacy

Our Site is not directed to individuals under 18, and we do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date reflects the most recent revision. Continued use of the Site after changes constitutes acceptance of the updated Policy.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, contact us: